Process

Our process is based around open communication,
transparency and honesty

Clients come to us at many different stages of the process.
We’ll analyse where in that process they are and create an action plan tailored to their project needs.

ENQUIRY

On-site Meeting

Design

QUOTE

Contract

BUILD

HANDOVER

Our award winning mentality extends to our client service also. You can be assured transparency, open communication and attentiveness. We understand undertaking a building project can be hugely stressful… and we are here to lighten the load for you, not add to it. A respectful crew, handpicked tradesmen and strong site organisation all ensure a smooth process.

ENQUIRY

An enquiry whether by phone, email or website will be followed up with a short questionnaire. The questionnaire is part of our process. It will determine if you are ready for an onsite meeting with Clint and give us an insight into the scope, budget, and design ideas. Your answers combined with the onsite meeting will give Clint the necessary information to make an informed decision on which design consultants will best suit the client and project requirements.

ON-SITE MEETING

For an onsite meeting to be scheduled, all owners (or decision makers) will need to be onsite at the agreed time. We’ll speak about design brief, budget range, different options and any potential issues. By the end of the meeting Clint will have worked out who the best design consultant would be to suit your project.

DESIGN

We work with Brisbane’s best architects and designers.  Our motto:  “Build Perfection – Nothing Less”  also extends to overseeing the design process.  Without the right design team and processes it’s not possible for us to achieve our mission, which is to consistently produce award winnings renovations.

QUOTE

Upon completion of the Design, we’ll provide a fully itemised fixed price quote.  A crucial element of our transparency with our clients is that we show all our costings, insurances and profit margin.

CONTRACT

We use Master Builders Qld Residential Renovation Contracts.  Our contracts are always accompanied by a QBCC Consumer Building Guide.

BUILD

We are builders first and foremost.  We build because we love it, and the satisfaction we seek is to be the best in the industry.

HANDOVER

Upon completion of the build, you’ll be given our handover pack and the keys to your renovated home.

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